Service Partnership Agreements

The following services below have been included in the UC Davis Common Good Assessment for all UC Davis units. As a general rule, all non-UC Davis groups will continue to pay the recharge rate for these services. CGA Service Partnership Agreements will be reviewed every 6 months. For questions or concerns, please email

  • Requests for Aggie Host services need to be submitted on the proper form, 3 weeks in advance of the event.
  • If requests become more than allocated through the CGA, campus safety professionals will need to determine risk associated with event. 
  • New employees need to arrive at the UCDPD with the Live Scan form pre-filled out by the department to expedite processing and reduce backlogs.
  • Appointments need to be scheduled with the Live Scan Staff. No walk-ins.
  • Monthly fees and 2 false alarms per month are to be included in the CGA.  
  • All subsequent false alarms will be recharged to the unit based on approved rates.

Sign Program Services

  • Regular renewal and maintenance of building monument signs based on a 10 year renewal cycle.
  • Maintenance and upkeep of exterior regulatory signs.
  • Regular renewal and maintenance of campus directional/way-finding signage based on a 10 year renewal cycle
  • University sponsored annual event directional signs as identified in campus policy (examples include:  Decision Day, Commencement, etc.)
  • Interior signage is not included, but services would still be available through recharge.
  • Signs that are outside of their normal renewal cycle will be subject to recharge.

Centralized Reservation System

  • All reservations must be made utilizing the on-line reservation system.
  • Campus Departments have the ability to make up to four facility use reservations per week with no reservation fee. This is based on number of uses, not number of hours.
    • Example: One reservation for 6 hours in a room equals one use. Another reservation for 1 hour equals one use.
    • Departments are defined using the Kuali Financial System.
    • Departments exceeding four reservations per week will be subject to the standard reservation fee beginning with the fifth reservation.
  • One free reservation adjustment (same date/different time).
    • Adjustments requiring changes to the date are considered a cancellation and will require a new reservation. The new reservation will count against the "4 no-fee reservations per week" each department is allotted.
    • Adjustments requiring changes to the time will be subject to a change fee beginning with the second occurrence.
  • User account(s) set up in the reservation system. One account for each department/RSO the staff member or student represents.
  • Facility manager accounts to manage department owned space available through the central reservation system inventory.
    • Standard reporting functionality for facility managers.
    • Automated billing for facility use fees. (These fees are determined by facility owner/manager, not CES)
  • Relocate client reservations at no cost, which may be bumped from their reservation due to needs by the Registrar’s Office.
  • Respond to general questions regarding system or facility inquiries submitted through email via Specific event/space advising is available at the approved hourly rate.
  • Campus-wide Training: Delivery of the Event Planning Certificate Series (4 half day classes offered through SDPS annually) that helps train and educate departmental event coordinators on the rules, policies and processes of reserving space and general event coordination.
  • Permitting requirements for Alcohol, Sound and Catering.
  • Automatic pre-billing notifications to KFS account managers and the ability to edit accounts prior to final billing.
  • Basic advising is provided for clients using outdoor space managed by the campus (example: Quad, Vanderhoef Quad, etc.)
  • Updating on-line advising and reservation guidelines tools
  • Reservations not made through the on-line system and require special handing or set up by CES staff are subject to the approved hourly rate as published on the CES website (

Departments/RSO’s are responsible for:

  • Cancelling reservations that are no longer needed.
  • Ensuring correct account information is entered into the system before final billing occurs. Account billing error corrections are the responsibility of the department. CES will only correct account billing issues if the error is their fault.
  • Periodically reviewing authorized users in the system are accurate.
  • Set-up and take-down requirements for the space being reserved.
  • Following scheduling guidelines for space as identified in the reservation system.
  • Utilizing on-line tools as the primary source for advising and reservation guidelines:
Departments requesting Emergency Medical Technicians (EMTs) on-scene services for special events should follow the guidelines below:
  • Completed requests for services must be submitted at least three calendar weeks prior to the start of the event.
  • Requests must only be placed through the EMT Event Services form on our website:
  • The Fire Department reserves the right to determine the adequate staffing levels necessary to provide EMT services for your event.
  • Based on incident size and complexity the FD reserves the right to require the event pay for a standby transport ambulance from the local ambulance EOA service provider to avoid impacts to the greater county EMS transport system.
  • If requests become more than allocated through the CGA, campus safety professionals will need to determine risk associated with event. 
  • Fixed Location Food Inspections, every 4 months (e.g. COHO)
  • Tri-Cooperatives, up to 2 times a year
  • Parties: If food is for sale, an inspection is necessary  
  • Don’t charge Student Groups (expect for MU/COHO)
    • Only STUDENT provided (no charge)
    • Pre-Health Event (Sue to send me a brochure)
  • Excludes: Employee potlucks and pool inspections

In an attempt to revert Minor Capital and Small Project work back to a “Time & Materials” basis, general administration and management costs previously allocated to individual projects are now within the Common Good Assessment:

  • Building Space and the Operation & Maintenance of Plant
  • Senior Management Wages / Benefits
  • Support staff wage / Benefits
  • Insurance (General Automotive Employment Liability)
  • Consumables (low value: glue, screws)

The UC Davis Police Department provides armed officer escorts (per UCOP Policy) for all cash deposits made to the Cashier’s Office located in the main hospital pavilion. The locations we currently escort from are Financial Services (Broadway Bldg.), and Parking Services (FSSB). These escorts are usually daily, but do depend on our availability due to police calls for service.

  • Per existing guidelines, it is recommended that the service be used when moving any significant amounts of cash around campus (not checks).
  • Mandatory use of the service when moving more than $2,500 in dollars per UCOP policy Bus 49.


Voice services encompass single and multi-line phones, voicemail, and features including conference calls, caller-ID, call waiting, hunt groups, call-forwarding, and others. Baseline voice services are included in the service fee. Other voice services are considered to be specialized services and will continue to be recharged on a monthly basis. One-time fees, such as fees for activating new services, will continue to be recharged in most cases. The following sections provide more details:

Voice Services Included – Baseline Services

  • Single line voice service – this is the typical voice service where a user has a single phone number assigned. Every voice user will be provided with a single phone number. This includes service for conference rooms, front desk phones, lab phones, and similar general-purpose, single-line services.
  • Multi-line voice service – with this service, multiple phone numbers appear on a phone such as with a receptionist, executive assistant, help desk, etc.
  • Basic voicemail service – all users will be provided with basic voicemail service at their request. This includes options to deliver voicemail messages via e-mail, create rules for call handling, and other features.
  • Automated Attendant services.
  • 3-way and 6-way conference calls.
  • No cost to client domestic and international calls.
  • Legacy Automated Call Distribution (ACD) services – due to limited resources (licenses), service will be provided based on business need.

Voice Services Excluded – Recharged Services

  • One-time charges for establishing new voice service.
  • Secondary phone numbers - Users who opt to have additional phone numbers assigned exclusively to them may be recharged for the additional phone numbers.
  • Voice-to-text transcription services for voicemail.
  • Reserved phone numbers.
  • Multi-line add-on modules.
  • 800 number services.
  • Residence Hall voice services billed to individual students.
  • Special equipment/ring down equipment – typically outdoor phones.
  • White Page listings with AT&T – pass-thru costs.
  • Readytalk accounts.
  • Authorization codes.
  • Meet-me conference calls.
  • Service moves and reconfigurations.
  • Voice equipment accessories, such as phone cords and splitters.
  • ISDN services.
  • Time and material services.


Data network services encompass wired and wireless data services. Baseline data network services are included in the service fee. Other data network services are considered to be specialized services and will continue to be recharged on a monthly basis. One-time fees, such as fees for activating new services, will continue to be recharged in most cases. The following sections provide more details:

Data Network Services Included – Baseline Services

  • 10/100/1000 mbps services. Data services will be standardized to support up to 1 Gbps speeds to the desktop, provided that network cabling supports this speed.
  • Campus DSL/ADSL services.
  • Monthly recurring fees for 10 Gbps service.
  • Multi-VLANs services.
  • Central SSL VPN services. SSL VPN resources are currently limited and may not be immediately available to all requestors.
  • Wireless network services are provided are no cost to the user. IET Communications Resources will continue to expand wireless coverage as resources allow.
  • Desktop Wireless AP services – users may request desktop wireless AP coverage. No monthly recurring fees will be charged, however one-time installation fees will be charged (see below).
  • VLAN changes.

Data Network Services Excluded – Recharged Services

  • Consultation and custom installation services.
  • Service activations, including NAM activations and Multi-VLAN activations (rates will be consolidated into one standard rate).
  • Service moves and reconfigurations.
  • Service installations including new NAM installations, fiber connections, and Desktop Wireless AP installations (at 50% of current charge; other 50% will be collected through the assessment).
  • Installation fees for 10 Gbps service.
  • Time and material services.


A number of services related to voice and data are not currently included in the new funding model. These services include:

  • Special circuits or point-to-point connections, regardless of the media, are not included in this funding model.
  • This rate change does not apply to extensions of the data network over AT&T circuits paid for by campus departments. Departments will continue to pay for their circuit extensions, no matter what media (copper or fiber).
  • Pager services are not included in this funding model.
  • Cable TV services are not included in this funding model.
  • 800 MHz Radio services are not included in this funding model.
  • All CR cellular monthly fees (3.25/device/mo) are not included in this model.
  • Calling card services (currently due to be phased out) are not part of the new funding model.