- What do I do if there is a problem with my Direct Deposit?
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If you have a problem with your Direct Deposit, such as not receiving it or having it go to the wrong account, contact the following as appropriate for the payment:
Employee Payroll Payments (UCPath Enrollment): ucpath@ucdavis.edu
Expense Reimbursements (Accounts Payable): eft-info@ucdavis.edu; 530-757-8580
Student Financial Aid Payments (Student Accounting): 530-752-3646 - How do I know when my payment has been deposited?
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You will be notified of a deposit as follows:
> Employee Payroll Payments: Check your statements online at UCPath Employee Portal
> Expense Reimbursements: You will be notified by email
> Student Financial Aid Payments: You will be notified by email - When do I have access to the money?
- Typically, your payment is available the day it is deposited. Contact your banking institution for confirmation.
- How can I reduce the number of attachments that are sent with a vendor payment? How can I ensure that a vendor knows what a payment is for?
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Some users request that attachments be sent with a vendor payment in order to ensure that a vendor knows what the payment is for. Attachments slow the payment process, and in many cases are not required by the vendor. If you want to be sure that a payment is posted for the correct reason, use the Payment Purpose Text field on your AP document. This field holds 120 characters, but the first 40 characters appear on the printed check to the vendor! Common uses for this field include a membership number or name, a registration ID number, a conference name or venue, or a utility account number; basically any reason why the payment is being made.
There may be times when you are paying for something that does not have an invoice number associated with it. In those cases, you can include the payment purpose information in the Invoice Num field. If paying a utility bill without an invoice number, enter the utility account number in the Invoice Num field. The contents of this field also appear on the printed check to the vendor, but this field only holds 15 characters.
- If I sign up for Direct Deposit, how can I be sure that no one will have access to my account?
- Only authorized UC Davis staff have access to post activity to your account.
- Can I divide a payment among different accounts if I use Direct Deposit?
- Yes, you can indicate up to three accounts for your payment.
- How do I sign up for Direct Deposit?
- Employees will be able to use UCPath to enroll, change accounts or cancel enrollment. Dashboard Navigation: Income and Taxes > Direct Deposit. Menu Navigation: Employee Actions > Income and Taxes > Direct Deposit.
See the instructions on the Payroll website to proceed with Direct Deposit enrollment of Employee Payroll Earnings.When can I use the Direct Deposit website? - When can I use the Direct Deposit website?
- The website is up as much as possible, but there are periods where the underlying databases must be taken down for routine Maintenance.
- How do I change my bank account information?
- Employees will be able to use UCPath to enroll, change accounts or cancel enrollment. Dashboard Navigation: Income and Taxes > Direct Deposit. Menu Navigation: Employee Actions > Income and Taxes > Direct Deposit.
See the instructions on the Payroll website to proceed with Direct Deposit enrollment of Employee Payroll Earnings.When can I use the Direct Deposit website? - How do I cancel my enrollment in Direct Deposit?
- Employees will be able to use UCPath to enroll, change accounts or cancel enrollment. Dashboard Navigation: Income and Taxes > Direct Deposit. Menu Navigation: Employee Actions > Income and Taxes > Direct Deposit.
See the instructions on the Payroll website to proceed with Direct Deposit enrollment of Employee Payroll Earnings.When can I use the Direct Deposit website? - How long do Direct Deposit enrollments remain active
- Student Refund enrollments expire 365 days after the last account activity. Employee reimbursements expire after 720 days.
- How long does it take after enrollment for direct deposit to become active
- Activation for Direct Deposit for non-payroll payments can take as little as three business days. Direct deposit of Payroll Earnings will take approximately 2 weeks to be active. Follow up with your department payroll coordinator.
- Where can I find direct deposit transaction and modification history?
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Transaction History page displays history of transactions and modifications after 02/18/2014 (the KFS Phase 3 Go-Live date), and only contains non-payroll reimbursements or refunds via direct deposit, not disbursement paid by checks. To view history prior to 02/18/2014:
- Employees: contact your department.
- Students: check your account at MyBill
